Refund Policy

Last Updated: 11/05/2024

Thank you for purchasing The Creatives Hub from MagicTrack. We are committed to ensuring the satisfaction of our customers. This Refund Policy governs the terms under which you can request a refund for the digital e-book purchased from The Creatives Hub.

1. Unconditional 60-Day Money-Back Guarantee
We offer an unconditional 30-day money-back guarantee on our digital purchase of The Creatives Hub. If for any reason you are not completely satisfied with the digital product, you can request a full refund within 30 days of your purchase.

2. Eligibility for Refund
To be eligible for a refund, you must submit your request within 60 days of the purchase date.
The refund request must be made by the original purchaser.
No justification is needed; however, we welcome any feedback you may have.

3. Process for Requesting a Refund
To initiate a refund, please send an email to [email protected] with your order details, including your order number and the email address used to make the purchase.
Please use “Refund Request” as the subject line of your email to ensure prompt processing.

4. Refund Processing
Upon receiving your refund request, we will process it promptly.
Refunds will be credited back to your original method of payment.
It may take up to 5-10 business days for the refund to reflect in your account, depending on your bank or credit card issuer. Please kindly allow for this period before following up with your refund request.

5. Product Access After Refund
After the refund is processed, your access to the digital product may be revoked.
We kindly ask that you delete any downloaded copies of the digital product(s) from your devices.

6. Limitation of Refund
Refunds are only applicable to the purchase price of the digital product(s) and do not cover any additional expenses incurred, such as transaction fees or currency conversion fees.

7. Changes to the Refund Policy
Magic Track reserves the right to modify this Refund Policy at any time.
Any changes made will be effective immediately upon posting on our website.

8. Contact Us
If you have any questions regarding our Refund Policy, please contact us at [email protected]